At NEXT PRO ELITES LTD we take privacy seriously and we are committed to protecting it. This policy explains when and why we collect personal information about individuals who are customers, prospective future customers, previous customers, and other individuals who may be connected to them (for example parents and guardians of minors), how this information is used, the conditions under which it may be disclosed to others and how it is kept secure.
This policy covers NEXT PRO ELITES LTD (company registered number 17287380). This policy may change from time to time, so please check this page occasionally to ensure that you are aware of and happy with any changes.
Policy Number: 334554
Last updated: 15 August 2026
NEXT PRO ELITES LTD (company registered number 17287380), referred to throughout the rest of this document as “NEXT PRO ELITES”, is the data controller in relation to the processing activities described below.
This means that we decide why and how your personal information is processed. Where this policy refers to “we”, “our” or “us”, it means NEXT PRO ELITES LTD.
A “data controller” is an organisation that decides why and how your personal information is processed.
We collect personal information from you in the following ways:
Personal information you give to us:
This is information about you that you give to us by, for example:
The information is provided by you voluntarily. This includes information provided at the time of registering to use our site, making a booking, expressing an interest in our services, subscribing to the services we provide through our websites and other channels, following one of our social media accounts, requesting further information or material, managing your personal details, including accessing documentation and engaging in correspondence with us by phone, email or otherwise.
If you complete any surveys that we request you complete for research purposes or enter any free prize draw, we will collect information in such circumstances as well.
The information you give us will typically include your name, address, email address and phone number(s), and may include records of any correspondence and responses to marketing campaigns.
We may collect the following information, either by request or automatically: your contact details, geographic and demographic information, preferences and interests and other information you provide through, amongst other things, your attendance at our activities, responses given in surveys, and visits to our Website, including data about the information and resources you access.
In the case of participants, this might also include details of any medical conditions or medication you take, which we may ask you to disclose to us for health and safety reasons.
We may also automatically collect technical information, including anonymous data collected by the hosting server, the Internet Protocol (IP) address used to connect your computer or device to the Internet, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform.
Please see our Cookies Policy for further information.
We may also collect any personal information which you allow to be shared that is part of your public profile(s) on third-party social networks, including information relating to your preferences, interests and other behaviours.
Personal information we may receive from other sources
We may also obtain certain personal information about you from sources outside of our business. This may include third-party companies where you have previously provided your consent to personal information being shared, in accordance with those third parties’ own privacy policies.
The personal information we receive from third-party sources is typically your contact details, certain demographic information, and may also include details about information you have previously requested and/or preferences you have previously expressed concerning specific areas of interest.
Type of personal information we process about you
We may process a range of personal information about you. To make it easier to understand the information that we use about you, we have divided this information into categories below and provided a short explanation of the type of information each category typically covers:
Behavioural – Such as your activities, actions and behaviours.
Biographical – Such as other clubs and sports you participate in, your place of work and job title, which can be used to address, send or otherwise communicate a message to you.
Geo-location information – Information which contains or reveals the location of your electronic devices.
Identification information – Information contained in a formal identification document such as your passport, as well as your physical appearance on cameras where applicable.
Medical details – Details of any medical conditions and medication you disclose to us for health and safety reasons.
Fraud information – Information relating to the occurrence, investigation or prevention of fraud.
Legal information – Information relating to legal claims made by you or against you or the claims process.
Booking transactions information – Information relating to bookings and ancillary services provided to you.
Correspondence information – Information contained in our correspondence or other communications with you about our products, services or business.
The purposes for which we use your information and the legal basis under data protection laws on which we rely to do this are explained below.
Where there is a legal requirement:
We will use your personal information to comply with our legal obligations, such as:
Where it is required to complete or comply with terms and conditions:
We may use and process your personal information where we have sold you a product or supplied you, or continue to supply you, with any services, or where you are in detailed discussions with us about the sale or purchase of a product or service.
We will use this information in connection with ensuring that the terms and conditions of the relevant contract(s) are carried out or entered into.
Please refer to the section “Type of personal information we process about you” above for details of the types of personal information we process for these purposes.
Where we have assessed there is a legitimate interest:
We may use and process your personal information where we have deemed it is necessary for us to pursue either our legitimate interests as a business, your legitimate interests as a customer or prospective customer, for the following purposes:
Where you have provided consent:
We may use and process your personal information on the basis that you have consented for us to do so, for the following purposes:
We will never share or sell your data with unconnected third parties for commercial gain without your knowledge and consent.
You may withdraw your consent for us to use your information in any of these ways at any time. Please see “Withdrawing your consent” below for further details.
Our suppliers and service providers
We may disclose your information to certain selected third-party service providers, agents, subcontractors and other organisations where necessary for the purposes of them providing services to us or directly to you on our behalf.
Such third parties may include cloud service providers, hosting and software service providers, digital and marketing agencies, booking platforms, payment providers and administrative services providers.
When we use third-party service providers in this way, we only disclose to them any personal information that is necessary for them to provide their service and, where appropriate, we have a contract in place that requires them to keep your information secure and not to use it other than in accordance with our specific instructions for the purposes intended and set out in this Policy.
Credit/debit card payment processors
When you purchase certain products or services via our websites, over the phone or at one of our premises, a credit or debit card payment may be processed with your instruction by a third-party payment processing agent who specialises in the secure online capture and processing of credit/debit card transactions.
If you have any questions regarding secure transactions, please ask us at the time of making the payment or contact us using the details at the end of this policy.
We do not store or keep a record of your credit card details on our own websites or within our own systems where payment is processed by an external payment provider.
Other ways we may share your personal information
We may transfer your personal information to a third party as part of a sale of some or all of our business and assets to any third party or as part of any business restructuring or reorganisation.
We may also transfer your personal information if we are under a duty to disclose or share it in order to comply with any legal obligation, for example to detect or report a crime, to enforce or apply the terms of our contracts or to protect the rights, property or safety of other data subjects.
If/when we do so, we will always take steps with the aim of ensuring that your privacy rights continue to be protected and your rights are upheld.
Information you provide to us may be transferred to countries outside the European Economic Area (EEA), for example if any of our servers or those of our third-party service providers are from time to time located in a country outside of the EEA.
These countries may not have similar data protection laws to the UK.
If we transfer your information outside of the EEA in this way, we will use our reasonable endeavours to ensure that appropriate security measures are taken with the aim of ensuring that your privacy rights continue to be protected as outlined in this policy.
If you use our services, access our systems or view any of our content whilst you are outside the EEA, your information may be transferred outside the EEA in order to provide you with those services.
When we collect your personal information, the length of time we retain it is determined by a number of factors including the purpose for which we use that information and our obligations under other laws.
We do not retain personal information in an identifiable format for longer than we consider necessary.
The length of time we retain your personal data may also vary depending on the legal basis we are using.
Where your personal data is required to complete or comply with terms and conditions
We may need your personal information to comply with our own legal and accounting responsibilities, and/or to establish, bring or defend legal claims.
For this purpose, we will normally retain your personal information for 7 years after the date it is no longer needed by us for any of the purposes listed under “How we use your personal information” above.
Where we are only required to retain some of your information for these purposes, we will use our reasonable endeavours to minimise that data and not to retain any information which we do not need to hold for 7 years.
The only exceptions to this are where:
Where we have assessed there is a legitimate interest
We will not retain your personal data for longer than 2 years after a Legitimate Interest Assessment has been made or renewed, unless either:
Where you have provided consent
We will retain your personal data for as long as we consider it worthwhile and justifiable, subject at all times to upholding your rights as a data subject, including the right for you to withdraw your consent and the right to have your personal data erased.
Even where you have given and not withdrawn your consent, we may at any point make the decision not to retain your personal data where we consider it to be no longer worthwhile and justifiable.
We are committed to ensuring that your information is held securely in systems that can be controlled and protected in accordance with data security best practice.
In order to prevent unauthorised access or disclosure we put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect from you.
Where possible we only store information in structured systems (databases) which can only be accessed with secure passwords.
Occasionally it may be necessary to store or transfer some of your personal data in unstructured ways, such as on paper or in document formats that are necessary to enable us to collect and process that information in accordance with the purpose.
In these cases, we will use all reasonable endeavours to ensure that procedures and controls are in place to maintain the security of and access to that information.
Unfortunately, the transmission of information via the internet is never completely secure. Although we will do our best to protect your personal information, we cannot guarantee the security of your information transmitted to or from our website at all times and any transmission is therefore at your own risk.
Once we have received your personal information, we put in place reasonable and appropriate controls to ensure that it remains secure against accidental or unlawful destruction, loss, alteration, or unauthorised access.
Our website may contain links to other websites run by other organisations. This policy does not apply to those other organisations where this happens, therefore we encourage you to read their separate privacy statements.
We cannot be responsible for the privacy policies and practices of other websites or third parties, even if you access those websites or otherwise make contact with those organisations using links or contact details that we provide.
Where we collect and process any particularly sensitive personal information, for example your bank details for arranging regular payments, or medical details for health and safety reasons, we will apply additional security controls to protect that data.
Where we have given, or where you have chosen, a password which enables you to access certain information we hold in any of our systems, you are responsible for keeping this password confidential.
We ask you not to share your password with anyone and to tell us as soon as possible if you think your password may have been stolen, exposed or compromised in any way.
Like many other websites, our website may use cookies.
A cookie is a small file which asks permission to be placed on your computer or mobile device’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site.
Cookies allow web applications to respond to you as an individual. The web application can then tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
Overall, cookies help us provide you with a better web experience by enabling us to monitor which information and pages you find useful and which you do not.
A cookie does not give us access to your computer or any personal information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may, however, prevent you from taking full advantage of the website in question.
We may collect screen recordings of in-app activity to analyse user interactions and enhance the functionality of the app. These recordings are used solely for diagnostic and service improvement purposes and are handled in accordance with our data protection practices.
For more information regarding our cookie practices, please refer to Policy Number 334554.
We may collect your personal data and certain information about your preferences and interests in order for you to receive marketing information directly from us by email, SMS and targeted online promotions in the following ways:
In any of these cases listed above, we may contact you with further marketing information in future in the ways mentioned in this policy, except where you indicate your preference not to.
We may contact you with marketing information by telephone, email or post, or with targeted advertising delivered online through social media and platforms operated by other companies by using your personal information.
We may also use your personal information to tailor marketing to improve its relevance to you, unless you object to us doing so.
We will only share your information with third parties where they are:
Once shared, the relevant third party’s privacy policy may apply to their processing of your personal information.
You have the right to opt-out of our use of your personal information to provide marketing to you in any of the ways mentioned above.
Please see “Withdrawing your Consent” and “Objecting to our use of your personal information” below for further details on how you can do this.
You have a number of rights in relation to your personal information under data protection law, which are summarised below.
Not all these rights may be applicable to citizens of countries outside the EEA.
In relation to certain rights, we may ask you for information to confirm your identity and, where applicable, to help us to locate your personal information.
Except in rare cases, we will respond to you within one month from either:
Accessing your personal information
You have the right to make a reasonable request for a copy of the information that we hold about you by emailing or writing to us at the address at the end of this policy.
We may not provide you with a copy of your personal information if this concerns other individuals or we have another lawful reason to withhold that information.
You may in limited circumstances have a right of data portability, i.e. to ask us to create a file to transfer to you or a different service provider, of electronically processed personal data held about you.
Correcting and updating your personal information
The accuracy of your information is important to us and we are always keen to make sure we can regularly and easily review and correct the information that we hold about you.
If any of your personal information changes, in particular your name or address/email address and contact telephone numbers, or you discover that any of the other information we hold is inaccurate or out of date, please let us know by contacting us as soon as possible using any of the details described at the end of this policy.
Withdrawing your consent
Where we rely solely on your consent as the legal basis for processing your personal information, as set out under “How we use your personal information”, you may withdraw your consent at any time by contacting us using the details at the end of this policy.
If you would like to withdraw your consent to receiving any direct marketing to which you previously opted-in, you can do so using our unsubscribe links included in any such marketing we send you electronically.
If you withdraw your consent, our use of your personal information before you withdraw is still lawful.
Objecting to our use of your personal information and automated decisions made about you
Where we rely on an identified legitimate interest as the legal basis for processing your personal information for any purpose(s), as set out under “How we use your personal information”, you may object to us using your personal information for these purposes by emailing or writing to us at the address at the end of this policy.
Except for the purposes for which we are sure we can continue to process your personal information, we will temporarily stop processing your personal information in line with your objection until we have investigated the matter.
If we agree that your objection is justified in accordance with your rights under data protection laws, we will permanently stop using your data for those purposes.
Otherwise, we will provide you with our justification as to why we need to continue using your data.
You may object to us using your personal information for direct marketing purposes and we will automatically comply with your request.
Erasing your personal information or restricting its processing
In certain circumstances, you may ask for your personal information to be removed from our systems by emailing or writing to us at the address at the end of this policy.
Unless there is a reason that the law allows us to use your personal information for longer, we will make reasonable efforts to comply with your request.
You may also ask us to restrict processing your personal information where you believe it is unlawful for us to do so, you have objected to its use and our investigation is pending, or you require us to keep it in connection with legal proceedings.
In these situations, we may only process your personal information whilst its processing is restricted if we have your consent or are legally permitted to do so, for example for storage purposes, to protect the rights of another individual or company or in connection with legal proceedings.
Complaining to the UK data protection regulator
You have the right to complain to the Information Commissioner’s Office (ICO) if you are concerned about the way we have processed your personal information.
Please visit the ICO’s website for further details.
We may review this policy from time to time and any changes will be notified to you by posting an updated version on our website.
In some circumstances we may also notify or contact you, for example by email, to let you know about the changes.
Any such changes will take effect 7 days after the date on which we post the modified terms on our website.
We recommend you regularly check for changes and review this policy whenever you visit our website.
If you do not agree with any aspect of the updated policy, you should notify us as soon as possible in order to ensure we are complying with our obligations and that you can exercise your rights.
Please direct any queries about this policy or about the way we process your personal information to NEXT PRO ELITES LTD.
NEXT PRO ELITES LTD
Company registration number: 17287380
Policy number: 334554
Registered office: 167–169 Great Portland Street, 5th Floor, London, W1W 5PF
Email: Info@nextproelites.com
Website: www.nextproelites.com
If you wish to write to us, please write to:
NEXT PRO ELITES LTD
167–169 Great Portland Street
5th Floor
London
W1W 5PF
United Kingdom
For data protection and privacy queries, please contact Info@nextproelites.com.
